Fortimail Antispam/Antivirus System
Contents
Managing your Email with FortiMail
To access the FortiMail Web Management Area, browse to https://filter.spamfreemail.com.au/mail/ and log in with your email address and your email password.
Once you have logged in successfully you will see the interface like the below image.
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- Clear Spam
- The clear spam button is used to clear a message that has been trapped in the quarantine as spam that is not spam. This also helps to train the Bayesian filter so that it learns what is and what is not spam.
- Report Spam
- The report spam button is used to confirm a message that has been trapped in the quarantine is spam. This also helps to train the Bayesian filter so that it learns what is and what is not spam.
- Mark as Unread
- The mark as unread button works just like it does in any email client. The message which has been marked unread will show up in bold text.
- Mark as Read
- The mark as read button works just like it does in any email client. The message which has been read will no longer show up in bold text.
- Release
- The release button will send the message(s) that are currently selected to your email account.
- Save As
- Save as will prompt you to save the message to your local system.
- Delete
- Delete will delete the selected email(s).
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Usage
Web Interface
- To release a message, first select the email in the message list, then click on the Clear Spam button (1), then the Release button (5) and finally the Delete button (7).
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- To report a message first select the email in the message list, then click on the Report Spam button (2) and then click the Delete button (7).
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Reporting Spam
- To report an email as spam that has come through to your email client Inbox, forward the email to is-spam@2000cn.com.au. Be sure to send the message from the email account that the spam was received to or the system will learn the message as spam to the wrong email account.
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- To report an email as not spam that has come through to your email client Inbox, forward the email to is-not-spam@2000cn.com.au. Be sure to send the message from the email account that the spam was received to or the system will learn the message as spam to the wrong email account.
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Training the System
- To train the system with any old spam emails that you already have in your inbox, send them to learn-is-spam@2000cn.com.au. Be sure to send the message from the email account that the spam was received to or the system will learn the message as spam to the wrong email account.
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- To train the system with any old clean emails that you already have in your inbox, send them to learn-is-not-spam@2000cn.com.au. Be sure to send the message from the email account that the spam was received to or the system will learn the message as spam to the wrong email account.
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Quarantine Emails
(Click on the image to view larger image, opens in new window)
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The Fortimail system will send you an email if it quarantines any messages for your email account. These email messages are sent out every 2hrs between 8am to 6pm and at midnight, every day. The system will only send email notices for a quarantined email message once. Quarantined emails are kept for 14 days if they are not released or deleted by the user.
The email shows you the following columns in the message table
Date - The date the message was received by the Fortimail From - The email address and / or name that appears on the email Subject - The subject line of the received email Web Actions - Release / Delete Email Actions - Release / Delete
Below the table you also have the options to "Delete all messages" via Web or Email Actions.
The final option under Other allows you "To view your entire quarantine inbox or manage your preferences"
If you wish to release a message to your email inbox, you can click on the "Release" link next to the message in the table or you can click on the option to view your entire quarantine and then use the instructions at the top of this page. If you click the Web Release, a web brower will open and you will see a message saying that the action has completed. Alternatively, if you click on the Email Release, an email message will open with a special subject line, and you just need to click send and the email will be released once the email is received by the Fortimail system.
If the email messages in the table are spam that you do not want to receive, click the Delete link next to the message in the table. If you click the Web Delete, a web brower will open and you will see a message saying that the action has completed. Alternatively, if you click on the Email Delete, an email message will open with a special subject line, and you just need to click send and the email will be deleted once the email is received by the Fortimail system.